Shipping & Returns

Learn about Commence shipping timelines, tracking your order, and our easy returns and refund policy.

What’s your return policy?

We offer a 30-day return policy on all products for all unused products. Please visit our Return Center for more details. If you’re unsatisfied with your order, you may initiate a return for a refund. Returns have a handling fee of $6.95 per order. Y

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

What do I do if my item(s) arrives damaged?

We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced du

Do you ship worldwide?

Currently, we only offer shipping to the United States. For new locations, we always recommend signing up for our email list to be the first to know when we start shipping to your location.

How Much Is Shipping?

We offer standard shipping that delivers in 5-8 business days for $5. Free standard shipping that delivers in 5-8 business days for orders $50 and above. Express shipping is available for $10 and delivers in 1-3 business days.

How long will my order take to arrive?

Please allow up to 2-3 business days for orders to be processed before shipping. We offer shipping in the US (3-5 business days) and Express (1-3 business days). You will receive a confirmation email and tracking number once the order has shipped.